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What is the Auto-Ship and Subscribe service?
Our Auto-Ship and Subscribe service allows you to receive regular deliveries of your favorite products at a frequency that suits you. It's a convenient way to ensure you never run out of the supplements you need.
How do I manage my subscription?
You can manage your subscription through your account settings. Here, you can adjust delivery frequency, change item quantities, skip a delivery, update payment methods, and change your shipping address.
Can I cancel my subscription?
Yes, you can cancel your subscription at any time through your account settings. Simply navigate to the subscription section and select the cancel option.
Do you offer free shipping for subscriptions?
Yes, we offer free shipping on all subscription orders within the continental United States.
What payment methods do you accept?
We accept all major credit cards, PayPal, and other available payment methods listed during checkout.
What should I do if the price of a subscribed product changes?
If the price of a subscribed product changes, you will be notified before your next shipment. You have the option to cancel or adjust your subscription as needed.
Is my personal information safe with you?
Yes, we take your privacy seriously. Please refer to our Privacy Policy for detailed information on how we collect, store, and use your personal information.
Can I return a product from my subscription?
Yes, we accept returns of unopened products in their original condition with intact protective seals. Please visit our Returns Policy page for more details.
How do I contact customer service?
You can contact our customer service team by emailing us at [email protected] or calling us at (214) 305-8587 for any questions or concerns.
What happens if an item in my subscription is on backorder?
If an item in your subscription is on backorder, you will receive a notification via email informing you of the delay. We will provide an estimated restock date and give you the option to either wait for the item to be restocked or adjust your subscription to replace the backordered item with a different product. If you choose to wait, your subscription will be shipped as soon as the item becomes available